FAQ Payment

  • What payment options do I have when ordering online?
  • The payment of your order is carried out according to the method of payment proposed in the order process.
    There are the following payment methods:
    • Credit card (Visa, MasterCard, American Express)
    • Paypal
    • Sofortüberweisung
    • Prepayment
    Please understand that verypoolish.com reserving the right, depending on the outcome of the review of your data (identity and credit check) to make the exclusion of certain types of payment.
    Credit cards accepted:
    In verypoolish.com the following credit cards:
    • VISA
    • MasterCard
    • American Express

    To pay by credit card you need the 16-digit card number, the validity period and the check digit (even CVV / CVC called). With Visa and MasterCard, the check digit corresponds to the 3 digits next to the signature panel on the back of card. The 4-digit security code is located on the front, right above the embossed card number on the American Express card. Your data is protected by the secure SSL encryption method and processed immediately.
  • How secure is the payment by credit card?
  • Verypoolish.com guarantees that your data is absolutely safe with us. All information is encrypted sent to ensure the complete security of sensitive data. For more information, see our Privacy Policy. In order to make your credit card payments on the Internet even more secure , our Zahlungssystem takes on internationally recognized security standard 3D Secure part ( Verified by Visa , MasterCard Secure Code ) .
  • What is 3D Secure procedures?
  • 3D Secure complicates the misuse of credit cards by unauthorized third parties, thus reducing the risk of fraud of credit card payments on the Internet significantly. When using Verified by Visa or MasterCard SecureCode your credit card data is protected by an additional password or an additional code. A misuse of your credit card, makes it almost impossible. When the security parameters is stored on your credit card, opens at final payment an additional query form your bank, in which the transaction must be confirmed with the additional input of your "SecureCode" from you. Only by entering the correct password, the transaction is carried out. More information about this security process can be found here:

    "Verified by Visa" or "MasterCard SecureCode"
    After a successful credit card verification, the invoice amount will be automatically debited.
    The financial information for credit card transactions (card number, expiration date, etc.) will be redirected to an encrypted protocol, without verypoolish.com or third parties in any way access to.

    Payment by Paypal / Paypal Express :
    PayPal is an online payment service that allows you to pay securely, easily and quickly, and it's free. When paying by PayPal you will be redirected directly to the PayPal page at the end of the ordering process by verypoolish.com. If you are already a PayPal customer, you can log in there with your PayPal - user data and confirm the payment. If you are not a PayPal customer, you can open a PayPal account and confirm the payment during the ordering process. Please note that your seller protection address must match in Paypal with the delivery address stated in the order. Otherwise, we can return the goods unfortunately for safety reasons and for your own protection do not ship. This must be done before ordering and unfortunately can`t be changed in Paypal in retrospect.

    Purchase on invoice:
    Order easily to invoice and settle the invoice amount within 14 days of receipt of goods. The invoice amount you see in your invoice that you receive with the confirmation of dispatch. Please remit the amount, stating the purpose of use , the order number and your name . If an item does not meet your requirements , you can return the item or possibly several items - under exercise your legal right of withdrawal , or as part of our voluntary return guarantee - return it to us. For details on the returns can be found in the FAQ section 5 returns, in our terms and conditions. If you send us articles, the invoiced amount is reduced by the price of the returned goods from you. If you default on your payment, we will charge you late fees.
  • What should I look for payments from abroad?
  • For bank transfers from abroad (within the EU) please use EU standard payments or the appropriate online menu for online payments.
    The following information is for foreign payments mandatory: name and first name, company of the beneficiary, IBAN (International Bank Account Number) of the originator and the beneficiary and BIC (SWIFT code) of the beneficiary's bank. The IBAN and BIC, please contact the recipient of your payment. Your own IBAN, please refer to your current account statement. For transfers via the Internet, please ensure that you enter the IBAN and BIC correct and format requirements.

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Deutschland Standard versandkostenfrei 1-2 Werktage
  Express 14,90 € 1 Werktag
Österreich Standard versandkostenfre 1-3 Werktage
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Asien Express 59,00 € 2 Werktage
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